Cautions when booking on the phone

Phone bookings are accepted on the business days 2 months before your boarding day. Also, if there is not the same date due to the calendar, we will make that date the day after. If this is a round-trip, we will accept reservations within 30 days of the return path, including the outward path appointment date. You will be asked your name, number of passengers－adults or children, and contact information when booking. Anyone older then junior high school age is considered an adult. And anyone under the age of primary school is considered a child. Confirm the length of your car with the automobile inspection certificate when boarding with your car.

※ If there is cargo sticking out of one spot or on the front or rear of the car, we will charge you the car shipment fare according to the included length of the cargo sticking out.
※When boarding with connected cars, we will fine you with the total length of the connected cars according to the car shipment fare.

About pre-schoolers

Child (A child between the age of 1 and the age before entering primary school) … One child will be free to freight to one adult. (The child will be required to be seated on the same seat as the adult.) Infant (A child under the age of 1) … Free to freight.

Payment methods

On the boarding day, please pay with cash or credit card at the counter. We only accept one-time or two-time credit card transactions. Acceptable card brands are JCB, VISA, MASTER, NICOS, UC, DINERS, AMEX.

The card may only be used by the person boarding. Please make sure the expiration date is valid by boarding date. We may ask you to pay in cash if your credit card transaction could not be processed.